Privacy Policy

Introduction

This privacy Policy (the “Policy”) is intended to provide website users (“Users”) and personnel or representatives of our clients, suppliers and other entities with whom we have entered, or may enter, business transactions (“Business Associates”, “Representatives”) with information about what personal information Michael Allen Company and its Affiliates (“MAC”) collects about you and how it is used. In the policy, the pronouns “you” and “your” are used to refer to the end user or Business Associate, while “we,” “us” and “our” are used to refer to Michael Allen Company.

This Policy describes how we may obtain personal information, the types of personal information we may obtain, how we use, share and protect the personal information, the rights of data subjects with respect to their personal information, and how to contact us about our privacy practices. Michael Allen Company is committed to the responsible use of data and protecting personal information from misuse and improper disclosure.

We may revise this Privacy Policy at any time, without notice to you. You are responsible for reviewing it regularly. Your access of the Sites following the posting of changes means you agree to abide by those changes.

This Privacy Policy was last revised on March 18, 2024.

About Michael Allen Company

Michael Allen Company is a consulting firm focusing on the pharmaceutical industry with therapeutic area expertise in over 100 conditions and supporting clients’ product development with many global projects.

Michael Allen Company is part of M3 Global Research, the leader in global healthcare data collection.

M3 Global Research operates an ISO 26362 certified market research panel with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative research techniques utilized today. M3 Global Research is the trading name for the market research activities provided by M3 USA Corporation and its affiliates, including M3 (EU) Ltd.

About the M3 Group

The M3 Group, named to represent Medicine, Media, and Metamorphosis, was founded with the goal of changing the world of medicine through full use of the power of the Internet. The M3 Group operates in the US, Asia, and Europe with over 2 million physician members globally via its physician websites such as: m3.com, mdlinx.com, m3globalresearch.com, m-panels.com, doctors.net.uk, ekas.com.au, networksinhealth.com, medigate.net, medlive.cn, pharma-insight.com and medplanet.biz.

M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413) with subsidiaries in major markets including USA, UK, Sweden, Japan, S. Korea, India, Australia and China. M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Tokyo, Fort Washington, PA, Oxford, London, Gothenburg, Chatswood, Bangalore and Seoul.

Personal information we collect

We may collect data from you when using the website, this may include your name and contact details if you use our Contact Form. The website also uses cookies and other technologies, for further information please refer to our Cookies Policy.

Michael Allen Company obtains personal information of Representatives that is disclosed or otherwise processed by Michael Allen Company upon entering into and performing agreements, communicating with Business Associates in relation to agreements and making and receiving payments under agreements. We also may obtain Representatives’ personal information from public sources in anticipation of a prospective business relationship.

We use a variety of public sources to collate information about potential Business Associates we believe may be suitable for our services. We may also receive a referral from one of your colleagues and process that information in a similar way. Personal information is any information that allows an individual (in this case, the Representative) to be identified.

We may process the following types of personal information about Representatives:

Names, postal or e-mail addresses, fax numbers, and phone numbers;
Employment information (e.g., job titles) relating to Representatives; and
Communication preferences.

As a matter of practice, we will not collect any sensitive personal information relating to Users or Representatives. To the extent that there is a need for us to process sensitive personal information, we will obtain the individual’s prior written consent.

Notice to children under the age of 13 and their parents or legal guardians

MAC does not knowingly collect personal information from children under the age of 13 and children under the age of 13 are specifically prohibited from submitting any personal information on the site. If you are under the age of 13, do not send us any personal information including without limitation your email address, name and/or contact information.

Purpose and legal basis for processing your personal information

This information is used to manage our contact with you. We also use this information so that, for example, multiple attempts to contact you regarding the same services are eliminated or you are not re-contacted after informing us you are not interested in our services. We also use it as we generate lists of potential Business Associates to contact.

We process personal information on the basis of our legitimate interest (i.e., we have a valid business reason) and carefully balanced your individual rights against this need. Where you have used our Contact form, we process your information with your consent.

We will only process your personal information for the purpose it was first collected. If we process the information for a new purpose, we will ensure it is either compatible with your original purpose, or gain your consent.

Michael Allen Company does not use information obtained from a client for purposes that are incompatible with those outlines for the client engagement.

How we use the personal information we obtain

We may use the personal information we obtain to:

Respond to your Contact form request;
Manage our existing and prospective Business Associates relationships;
Communicate with Representatives for marketing, newsletters and company updates (for example, concerning services we offer or intend to offer in connection with our services);
Perform accounting, auditing, billing, and collection activities;
Safeguard and defend Michael Allen Company interests; and
Comply with applicable legal requirements, industry standards and our policies.

How we secure your personal information

Michael Allen Company informs and educates its employees about privacy issues associated with client and third-party data and the responsible use of publicly available information, non-public information and personally identifiable data. We restrict access to confidential and personal information to employees and associates who need access in order to maintain and operate our systems. These individuals are bound by confidentiality obligations.

While maintaining and using personal information, Michael Allen Company takes steps to maintain the accuracy of the data it receives from its website users, clients and suppliers.

Michael Allen Company undertakes steps to maintain facilities and systems to protect client confidential and personally identifiable information from unauthorized access, use or disclosure.

How we may share your personal information

Michael Allen Company does not share, sell, rent, or trade confidential or personal information. Where required and we either have the individuals consent or a legitimate requirement, we may share your personal information with:

Affiliates of Michael Allen Company to whom it is reasonably necessary or desirable for Michael Allen Company to disclose the personal information;
Service providers that Michael Allen Company has retained to perform services on its behalf, such as, but not limited to, IT service providers. Service providers are not permitted to use the personal information for their own purposes and are prohibited from onward transfer of the personal information without our written consent in each instance;
Law enforcement and other government authorities if required by law or reasonably necessary to protect the rights, property, and safety of others or ourselves. This includes lawful requests by public authorities, including to meet national security or law enforcement requirements; and
Industry standards or guidelines that require disclosure.

Michael Allen Company agrees with and strives to abide by the Insights Association (formerly Council of American Survey Research Organizations [CASRO]) Code of Standards and Ethics for Survey Research.

Your rights

The European Union’s General Data Protection Regulation the UK Data Protection Act, the California Consumer Privacy Act, as well as other US States and countries’ privacy laws provide certain rights for EEA, UK, U.S. and Swiss data subjects.

The Laws provide rights to individuals including:

Right to be informed – to request the categories of personal information processed and shared with or sold to third parties, the purpose for processing including for targeted advertising.
Right to rectification – to request for incorrect data to be corrected.
Right to erasure – to request for personal information to be deleted.
Right to opt out – to opt out of the sale of personal information or processing for targeted advertising or profiling.
Right to data portability – to receive a copy of personal information in a portable and, to the extent technically feasible, a format that allows the individual to share the data with another controller.
Right to not be subject to automated decision making.

Some rights are not absolute, for example there may be some personal information that needs to be retained by the business after a deletion request has been made where the data must be kept for legal obligations.

To exercise any of your rights, please contact Michael Allen Company via email info@michaelallencompany.com or by post using the postal address found in the ‘Contact Information’ section of this Policy.

Michael Allen Company will honor opt-out and no contact requests from clients regarding individuals identified in files received from the client or affiliated third parties. In order to have a request for opt-out honored, the clients must notify Michael Allen Company with specific data handling and processing instructions.

Contact information

Michael Allen Company is headquartered in Darien, Connecticut in the USA. We have appointed an internal data protection officer (DPO) for you to contact if you have any questions, requests on your personal information, concerns or complaints by sending an email marked to the attention of the DPO to info@michaelallencompany.com or by mail:

Michael Allen Company
30 Old Kings Highway South
Darien, CT  06820
USA